RETURN AND REFUND POLICY

Last updated: February 28, 2025

IPTV4Cheap is committed to providing excellent service and customer satisfaction. This refund policy outlines our refund terms and processes.

1. REFUND PERIOD

IPTV4Cheap offers a 24-hour money-back guarantee on all new subscriptions. This means you can request a full refund within 24 hours of purchase if you are not satisfied with our service.

After the 24-hour period, subscription fees are generally non-refundable, except in the cases described in Section 2 below.

2. REFUND CONDITIONS

Beyond the 24-hour money-back guarantee period, we may consider partial or full refunds in the following cases:

  • Service Issues: If you experience significant and persistent service issues that we cannot resolve within a reasonable time, we may offer a partial refund for the remaining period of your subscription.
  • Accidental Purchase: If you accidentally purchased a duplicate subscription or not the intended subscription package, and you notify us immediately of the error, we may provide a full refund.
  • Technical Incompatibility: If our service is technically incompatible with your device for reasons that could not have been reasonably foreseen, we may provide a full refund.

All refund requests are evaluated on a case-by-case basis, and we reserve the right to approve or deny refunds at our discretion.

3. NON-REFUNDABLE CASES

We generally do not provide refunds in the following cases:

  • Requests beyond the 24-hour money-back guarantee period, except for the cases described in Section 2
  • If you have violated our Terms of Use
  • If service issues are related to your internet connection or device
  • If channel or content availability changes (this depends on content providers' decisions, which are beyond our control)
  • If you simply change your mind or no longer need the service

4. REFUND PROCESS

To request a refund, please follow these steps:

  1. Send an email to support@iptv4cheap.com with the subject "Refund Request"
  2. Provide the following information:
    • Full name
    • Email address used for registration
    • Date of purchase
    • Subscription type
    • Reason for requesting a refund
    • Payment method
  3. Our customer support team will respond to your request within 48 hours
  4. If your refund is approved, the money will typically be refunded to your original payment method within 5-10 business days

5. PAYMENT METHODS AND REFUND TIMES

Refund processing times may vary depending on the payment method:

  • Credit Card: 5-10 business days
  • PayPal: 3-5 business days
  • Cryptocurrency: 1-3 business days

Please note that while we process refunds immediately, the actual arrival of the funds depends on your bank or payment provider.

6. CONTACT US

If you have any questions about our refund policy or need assistance with a refund request, please contact us:

Email: support@iptv4cheap.com
Phone: +1 (307) 288-6673

7. MODIFICATIONS

We reserve the right to modify or update this refund policy at any time. The modified policy will be effective upon posting on our website.